Return and Refund Policy

Welcome to sawyersummits.com, your go-to destination for quality Outdoor and Travel gear. We want you to be completely satisfied with your purchase, but we understand that sometimes things may not go as planned. Below is our simple and transparent Return and Refund Policy to guide you through the process.

Returns

If you wish to return an item, please reach out to us by emailing [email protected] within 30 days of receiving your order. Please include your order number and the reason for the return in your email. Our dedicated team will assist you with the next steps.

Conditions for Returns

• Items must be in their original condition, unused, and with all tags attached.
• Products must be returned in their original packaging.
• Returns must be shipped back to us within 14 days of the return request.

Return Shipping

Customers are responsible for the return shipping costs unless otherwise agreed upon with our customer support team. We recommend using a trackable shipping service to ensure your return reaches us safely.

Refunds

Once we receive your return and verify that it meets our return policy conditions, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Exchanges

If you would like to exchange an item for a different size or color, please contact us via email at [email protected]. We will guide you through the exchange process.

Questions or Concerns

If you have any questions or concerns regarding our Return and Refund Policy, feel free to contact us at [email protected]. Our customer support team is here to assist you every step of the way.

Thank you for shopping at sawyersummits.com. We appreciate your trust in our products and service.